Client Bill of Rights.
Responsiveness.
We will respond to all communications within 24 hours, to confirm we have received it and will respond.
Honesty.
We will be bluntly honest with you. We won’t hold anything back and commit to giving you the information to empower you to make the decisions that are best for your organization.
Competent and Excellent Representation.
We are proud of the value we are able to provide for our clients.
Respect and Commitment to Your Interests.
We are on your side and we are committed to placing your interests first – even ahead of our own.
Active Partners.
We will defer to your judgement. You, as the client, have the right to make the ultimate decisions. We will never accept or reject an offer, or make any other major decision without your approval.
Fair Fees.
Our fees are typically under market value. We let you know our fees up front and work to ensure our fees are fair.
Free Consultations.
We believe that meeting you and determining how we can help should not result in a bill to you. We’d like to hear how we can help and we won’t bill you until you become a client.
No Referral Fees.
We don’t pay referral fees, nor do we ask for them.
No Overhead Fees.
We don’t “nickel and dime” you with domestic postage, photocopies, office space or incidental expenses. We consider that to be a cost of doing business.
No Advertising Fees.
We despise lawyer commercials just as much as you do. We market almost entirely by referrals and word of mouth.
Confidentiality.
We hold everything you tell us or show us as confidential, except when required by law. We also don’t sell, rent, or give away your data.
Ethical Representation.
We conduct ourselves ethically in accordance with the Code of Professional Responsibility.